Frequently Asked Questions

Everything you need to know about your sewer and drains.

We believe an informed homeowner is a happy homeowner. Here are the answers to the most common questions we hear in the field.


  • How do I know if my main line is clogged?

    Multiple drains backing up at once or water surfacing in the shower when you flush the toilet are key signs.

  • Is hydro-jetting safe for old pipes?

    Yes, when performed by experts, it is a safe and effective way to clean older cast iron or clay pipes.

  • What shouldn't I put down my drains?

    Avoid "flushable" wipes, grease, coffee grounds, and harsh chemical cleaners.

  • How often should I have my drains cleaned?

    For older homes with trees nearby, a preventative cleaning every $1$-$2$ years is recommended.

  • Do you offer emergency services?

    Yes, we provide rapid response for urgent sewer backups throughout Central CT.

  • Why is my drain gurgling?

    Gurgling usually indicates a venting issue or a partial blockage trapping air in the line.

  • Can you see inside my pipes?

    Absolutely. Our HD cameras provide a clear view of your pipe's interior.

  • Are you licensed?

    Yes, we are a fully licensed and insured LLC operating in the state of Connecticut.

  • How long does a typical service take?

    Most standard drain clearings are completed within $1$-$2$ hours.

  • Do you work with commercial properties?

    Yes, we provide drain maintenance for restaurants, retail, and office buildings.